| Name of Complainant | |
| Date of Complaint | September 17, 2020 |
| Name(s) of companies complained against | Jio Fibre |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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MY JIO PHONE NUMBER IS 02279623625. I HAD PAID ON 01.07.2020 FOR 1 YEAR PLAN WITH 2 MONTHS EXTRA UNDER GOLD PLAN AND PAID RS 18393/- . EXPIRY DATE OF MY PLAN FOR 12 MONTHS IS 26.06.2021 ( UNDER 12 MONTHS) AND WITH 2 MONTHS EXTRA IT BECOME 26.08.2021. I REDEEMED MY COUPON ACCORDINGLY BUT TO MY SURPRISE AND SHOCK JIO HAS STARTED BOTH THE PLAN SIMULTANEOUSLY AND INSTEAD OF INCREASING TENURE BY 2 MONTHS, THEY HAVE ACTIVATED THIS 2 MONTHS IMMEDIATELY WHILE MY REGULAR PLAN IS ON. THIS IS A CLEAR CASE OF CHEATING. AND I REQUEST FORUM TO ADDRESS MY COMPLAINT AND ADVISE JIO TO INCREASE TENURE OF MY PLAN BY 2 MONTHS. I HAD WRITTEN TO JIO ABOUT THIS AND THEN JIO APPLEATE BUT NO RESOLUTION.
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