Jio fibre connection suspended

Name of Complainant Vinod Shrivastava
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinod Shrivastava:

Jio fibre sale team sold me Jio fibre connection with the claim that connection would be pre-paid and I purchased the same with payment of Rs 4000/- for six months after six months I got a payment reminder from Jio team bia sms and mail for the payment then I came to know that this advance post paid connection I had argument with Jio team but then I got ready to continue and I had upgraded the plan and paid the amount of Rs 1060.58/- after few days I learnt that there is no difference between current plan and previous plan but Jio policy didn’t let me changed the plan so I continued with that after one month I again changed back plan paid the amount of Rs 706/- but after 02 days Jio team suspended my account

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