JIO FIBRE CONNECTION CLOSURE

Name of Complainant SANJAY KUMAR PANDEY
Date of ComplaintMay 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SANJAY KUMAR PANDEY:

I have shifted to a new location which is not serviced by Jio Fiber. Accordingly, on 28th March 2022, I requested through mail for closure of connection and refund of security money. But it has not been done yet. Every time i get a message of appointment schedule for device pick up but it gets auto-rescheduled and ultimately gets closed without even bothering any confirmation from my side. I even escalated to the authority in Jio Fiber but they did not respond. Kindly help me to resolve this.

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JIO FIBRE CONNECTION CLOSURE

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