| Name of Complainant | |
| Date of Complaint | August 22, 2021 |
| Name(s) of companies complained against | Jio fibernet |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I opted for a the new jio Fibernet connection on 18th July 2021. As the speed was not good, I raised a request for the cancellation. Their executive came and collected the device on 24th July 2021. Their support team agreed to refund the amount of Rs 4,948.92 with in 14 days. I raised a grievance on the national consumer help portal and now jio grievance officer is saying that the refund will be processed within 30 working days
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