JIo Fiber unit installed in the building premisses but no Internet device provided past 1 year

Name of Complainant Faizal Ghanchi
Date of ComplaintOctober 11, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Faizal Ghanchi:

i had applied for Jio Fiber for my building at the shimpoli, Borivali mumbai jio Branch in August 2019.
I had also submitted the necessary documents (Building Approval Letter) the Authorised person visited the building and installed the wirring and drilled everything in the building premises, as Jio Fiber was already available in a building behind.
Later on there is no response from anyone till now , no devices were provided, also the installation is just halfly done. it has been more than 1 year my building members are complaining me and i had emailed my issue but there is no reply at all.

Please find the attached picture they have installed a unit at my building premises with no device provided.

Image Uploaded by Faizal Ghanchi:

JIo Fiber unit installed in the building premisses but no Internet device provided past 1 year

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