| Name of Complainant | |
| Date of Complaint | June 17, 2023 |
| Name(s) of companies complained against | JIO FIBER |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Im Aslam, from Hyderabad city who has taken a Jio fiber connection in the month of April.
I took 6 months plan.
But unfortunately, due to some reasons I have to change my location within the city.
So i raised a re-location request.
Many people are using Jio Fiber already in my new Apartment .
But the Jio Engineer who visited my Apartment today said that it is not possible to give new connection in my flat.
Because the Box present near the Electric pole is completely filled with other customers who are using Jio Fiber in the new Apartment.
So the Engineer & Customer care person asking me to cancel the Jio Fiber. Moreover they are telling me that I dont get refund also.
My details are as follows
Registered Number : 6303186959
Customer id : 5316841589
Please install another box near the electric pole and give connection to me.
Image Uploaded by Aslam: