Jio Fiber Payment done but no installation

Name of Complainant Nitin
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitin:

Hi,

Yesterday i made the payment for Jio fiber and i clearly mentioned that i need installation yesterday only but installation schedule is done for today and i have called several times but no one has come for installation and now they are saying it will be done tomorrow.

first i have given a time for morning when no body came i called helpdesk and they told me Installation will be done between 2-4 and no body came again and when i called again they said it will be done tomorrow.

They are raising the tickets and closing by themselves without any resolution.

I have called many times to Sales Manager but he is not picking up the phone.

 

Image Uploaded by Nitin:

Jio Fiber Payment done but no installation

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