| Name of Complainant | |
| Date of Complaint | June 1, 2024 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear team,
Based on the below communication I have updated my details on the portal. Till now I have not received the payment for the same.
I am fed up with the follow-up for the same. I will make sure to mark this mail to your company secretary and top legal team for action if it is not replied in 24 hrs.
Regards/n.santhoshkumar
9892038372/702101215.
From: notifications_jiofiber@jio.com
Sent: Friday, April 19, 2024 7:01 AM
To: nsanthosh_kr@hotmail.com
Subject: Request to update Bank account details to process refund for JioFiber connection having Order Number NO0000YJ5Q0D
Dear Customer,
Refund for JioFiber connection having Order Number NO0000YJ5Q0D is ready.
Refund transfer to the payment instrument used at the time of taking connection was unsuccessful hence we require your bank account details to process the refund.
Click https://www.jio.com/JioApp/index.html?root=erefund&nav=g to update your bank account details.
Please note, the Bank account should be in the same name as your Mobile connection.
Refund will be processed within 21 working days after your bank details are successfully updated.
For any queries or support, write to us at jiofibercare@jio.com
Thank you,
Team JioFiber
