Jio Fiber Not working, and Jio failed to provide service

Name of Complainant Pankaj Kumar
Date of ComplaintJune 5, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj Kumar:

Hi,

I have recharged my jio fiber with the yearly pack, which is going to expired on Jan 2022, but from 29th May suddenly jio fiberStop working, I called customer support many times but they are not able to fix this issue, and their engineer not responding at all.

I requested jio customer care to cancel by jio subscription and give me a full refund of my yearly recharge since jio failed to provide any kind of support to fix the internet issue.

my complaint number is – SR00001545J

 

Image Uploaded by Pankaj Kumar:

Jio Fiber Not working, and Jio failed to provide service

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