Name of Complainant	Shubham Singh
Date of Complaint	June 27, 2021
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I was a jio fiber user in dehradun

I installed my jio fiber on 24th april, I deactivated my device on 4th may as i want to shift to new location , and i was told that the device will be picked up within a week and my refund for security money will be issued. However the device hasn’t been picked up yet after daily rescheduling by jio. It is 21th june and I have called jio 20 times to ask for pickup of the device and they have been unresponsive. They have scheduled device pickup more than 15 times I even contacted the appellate authority 4-5 times and they have also been unhelpful.

I have been writing complaints which are not being resolved at all.

Prepaid fiber number :-299554746238

Pick up order number CO0000BTISZM

Image Uploaded by Shubham Singh: