Jio fiber not picking up device and refunding the amount

Name of Complainant Swathi
Date of ComplaintJuly 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swathi:

I got the connection from Jio fiber over an year now I have cancelled subscription and asked to pick up set top box and it’s been more than 3 weeks they extending date that they will arrange the pick of device but no one calls. Every time I raise service request they resolve the ticket without picking up device and refunding . The email they provide doesn’t reply promptly except delaying the dead lines. They scamming the people and refund amount is about 2k

Image Uploaded by Swathi:

Jio fiber not picking up device and refunding the amount

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