Jio Fiber is not provding connection after payment

Name of Complainant Raju Sreenivasan
Date of ComplaintDecember 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Raju Sreenivasan:

Respected Sir,

I have applied for Jio Fiber connection on 7-Dec-2023 with Order Number – NO0000V4083K. I paid an amount of Rs 2474.46 on 11-Dec-2024. So far they have not installed the fiber. I also created service request – SR00001TB520 which was auto closed. Another service rqeuest is also created today – SR00001TE78A.
Customer care has no idea when the connection will be installed. So they keep giving false promises. I am fed up with the service.
Please refund the amount and cancel the booking at the earliest.

Thank you
Raju Sreenivasan

Image Uploaded by Raju Sreenivasan:

Jio Fiber is not provding connection after payment

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