Jio: Duplicate SIM not being issued

Name of Complainant Meena Koka
Date of ComplaintJune 23, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Meena Koka:

JIO Number 9380929780
My cellphone was stolen at Hyderabad airport yesterday at around 4.45pm.
My son called to deactivate/block the Jio SIM by about 5.45pm.
Today I went to Jio showroom at Nungambakkam to get a duplicate SIM at about 12 noon.
Digital Express Mini

309, Valluvar Kottam High Rd
044 4203 9035

. Till 1.30 pm they were not able to get the alternative number updated in the system. Five times retina scan was done
Again I went at 4.15 pm. Waited for 45 minutes, another 4 times retina scan.
Till now I’m not able to get the verification/OTP to the alternate number 9840393119. This gives a Very, very Poor image of Jio services

Image Uploaded by Meena Koka:

Jio: Duplicate SIM not being issued

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