Jio Disconnection and refund not processed for more than 5 weeks

Name of Complainant Sudha Suresh
Date of ComplaintSeptember 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sudha Suresh:

Requested disconnection and refund of Jio fiber connection around mid August. No response initially. Then got a couple of calls asking why I want to disconnect. Received SMS that modem would be picked up by end of August 2020. No one turned up. No response from Jio care or even appellate team. Does not even allow me to connect via phone with customer service team.

Image Uploaded by Sudha Suresh:

Jio Disconnection and refund not processed for more than 5 weeks

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