Name of Complainant	Sindhuja
Date of Complaint	December 26, 2023
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I am writing to express my extreme dissatisfaction and frustration with the Jio Fiber internet service. Despite multiple complaints and attempts to resolve the issue, my internet connection remains non-functional.

I have been a loyal Jio Fiber customer for a considerable time, and it is disheartening to experience such a prolonged disruption in service. My internet has been consistently down, and I have been unable to use it for any of my work, educational, or entertainment needs. This has not only inconvenienced me but also disrupted my daily routines and professional commitments.

I have lodged several complaints through your customer service helpline and website, but to my disappointment, I have not received any response or resolution to this ongoing issue.

I kindly request an immediate resolution to my internet service problem or a refund for the 6 months plan amount’ worth of charges. It is only fair that I receive compensation for the extended inconvenience and the lack of service I have experienced.

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