| Name of Complainant | |
| Date of Complaint | November 15, 2024 |
| Name(s) of companies complained against | Jio Air Fiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased Jio Air Fiber on 26th October 2024 by paying 2250 for 3 month and has 30 mbps speed.
Executive told no problem with any connectivity on VPN but later on came to know from customer care VPN issue is there. They give me ETA of 07 days but after 07 days issue is not resolved, can’t work through network. Second thing is frequent disconnection issue.
Machine on the terrace dead twice in 20 days and after that need to wait for machine change it took 3 to 4 days. I used services for 19 days and 8 days it was dead. And when I asked to refund they are refusing.Customer care not responding well.After raising compliant no one visit need to follow many times. Rude behavior and talk from local distributors.
