| Name of Complainant | |
| Date of Complaint | February 20, 2024 |
| Name(s) of companies complained against | Jio Air Fiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Case Laws Articles File Complaint
JIO Airfiber
Name of Complainant DIVYA CHANDAK
Date of Complaint 20/02/2024
Name(s) of companies complained against Jio
Category of complaint Internet Services
I have taken JIo Airfiber in december, they have confirmed the services on 30mbps speed of internet and 14 apps+550channles with 599 pack.
1. They will start the connection once paid only, after that either it is working or non working / failing the services by JIO which ever it is they dont pay back.
2. Once connection is established, all false statements.
No speed of internet and intermittent connecion issue in one hour (approximately 5 to 10 times disconnection), no Live channels (Only Hotstar Disney). How bad this Jio services. All false statements;
When i called to customer care, they were saying that once paid, it will not payback to customer. They can send technical service agents multiple times bit they dont pay back.
So, my suggestion, if you want to followup only to JIO instead focusing on your daily work, then take JIO AIRFIBER.
Please help us to get my pay back and disconnect the services. The amount is not a small, it was 8482 /-
-Thank You,
DIVYA CHANDAK
