I’ve been overcharged by telecom company Vodafone (Vi)

Name of Complainant Anjali Goyal
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjali Goyal:

Dear Sir/Ma’am

I’m Anjali Goyal & using Vodafone postpaid services from past 3 years. I’ve paid all my bills on times but from few month I’m not using my number but still paying the for it, which is not a problem they only charged for plan rental only but last month I used my Vodafone postpaid number for few day for internet only (which already include in the plan) then on billing date I got the mail from Vodafone that I’ve been charged for Rs.1400 (Plan rental + Internet usage) while using their internet they didn’t tell me or warned me that I’ve exceeded my internet quota. Without any approval or warning they continuously proving the internet which I was using without knowing it.

All I want to waive off  my extra charges & I’m willing to pay for my rental plan only

 

Thank you

Anjali Goyal

Image Uploaded by Anjali Goyal:

I’ve been overcharged by telecom company Vodafone (Vi)

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