It’s almost more than 4 months my payment got stuck on Airtel payment bank and after lots of complaining they are not resolving my problem

Name of Complainant	Gaurav joshi
Date of Complaint	March 21, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Text of Complaint by Gaurav joshi:

On 23 September 2020 I’ve added 58 rs to my Airtel payment bank wallet from google pay but the amount got debited from my account but it didn’t reach there.
Again on 9 February 2021 again same problem happend to me I’ve added 439 rs from phone pe and money was debited from my account but it didn’t reach there.
Then I talked to their customer support and since then they are put me on hold by saying ‘wait till 48 hours we will give your money back’ but nothing happens.
So I want u to please take an action

Image Uploaded by Gaurav joshi:

Consumer Complaints Court