It’s about service of JioFibre

Name of Complainant Anil Kumar
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil Kumar:

I am the customer of JioFibre my service contact number is +91-1353149335. I am not getting internet service from 3rd July 2023, I reported the issue on Jio app and it is allotted the time from 11-12 morning on 4th July 2023,. But no one came on that day , I was waiting for the whole day and my work was parallel effected by this interruption of internet service. I called on evening to call centre and they allotted the schedule of 3-4PM on 7th July, I just want to know already you missed the call and again doing the big fault to reschedule it after 3days, who will be going to compensate my work loss, I had interview and long meeting related to my work. I think it is totally unacceptable and please the concerned authority see this matter because it is prepaid service and if the service will be continued after complaining of four days, I think it is totally injustice
Totally irresponsible behaviour by JioFibre authority.

Image Uploaded by Anil Kumar:

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