Item not replaced by amazon

Name of Complainant Achchipapa T Pillai Pillai
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Achchipapa T Pillai Pillai:

I ordered cello whiteboard marker 6 assorted colors, where wrong item was delivered to me on 1st Oct, I requested for replacement. The item was picked up on 4th October but not yet delivered. When had a chat with their customer service one told to wait till 10th Oct, again I had a chat another told to wait until 13th October but I didn’t get any response yet. Today only I cancelled the replacement ordered. I now need my refund and compensation .

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Item not replaced by amazon

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