Item Not Delivered and False statements and Resolution

Name of Complainant Jayanth
Date of ComplaintAugust 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayanth:

I ordered washing machine order id OD225671932164450000.. on Aug 7th.. delivery date 9th of august.. dint deliver.. registered a complaint.. resolution date 11th.. got a call on 11th.. said that within 72 hrs will deliver and will get shipping charge as gift card.. dint recieve .. again registered a complaint..14th resolution date.. dint receive any call or resolution.. got a message resolution date changed to 15th.. 15th i got a call.. i asked to cancel the order.. female employee spoke.. she said cancelled.. i asked wen will i receive refund.. she said will call me again and inform about the refund date.. after the call i checked.. order not cancelled.. again raised a complaint.. 19th resolution date.. yesterday got a call.. female employee spoke.. she said if u wish to cancel the order u can cancel.. we will give u compensation of 1500 in next order of same product…tats wat i am also saying please cancel like that i said.. she checked and said sorry we couldnt cancel.. its mis communication sorry bla bla.. and she said me to wait for 7 more days.. i cant wait any longer.. i have all the recordings that i spoke and chat history.. please help me out.. everyone who spoke to me all telling lie..

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Item Not Delivered and False statements and Resolution

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