| Name of Complainant | |
| Date of Complaint | June 27, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Invoice no. (FAA7T72200000265)
Dear [FLIPKART],
I would like to inform you that there is an item missing from the products I ordered from your company. The item [GLOBAL KERATIN HAIR MOISTURIZING SHAMPOO AND CONDITIONER DUO] with the order ID- OD222080467654886000, Shampoo bottle was not included in the box that you sent us on [20/06/2021].At the time of delivery while receiving the item I told the delivery boy that some item is missing from the package I showed him many times then he suggested me to do a complaint to Flipkart he said I can’t help you and he left immediately.
I informed customer care many times and it had been said that the issue will be resolved by 24th June and you will get refund or missing item but twice I got a mail that the refund request has been rejected from seller side which is very annoying.
I attach the order details together with this email and I also include a picture of the package and the items inside it. I would be grateful if you would supply us with the missing item as quickly as possible.
Thank you.
Sincerely,
Rashmi Falswal
Image Uploaded by Rashmi Falswal: