| Name of Complainant | |
| Date of Complaint | July 27, 2023 |
| Name(s) of companies complained against | Ajio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subject: Non-Delivery of Order and Request for Refund
Dear Ajio,
I hope this email finds you well. My name is Malay shah, and I am writing to bring to your attention an issue with my recent order.
On 9th july, I placed an order for checked crop shirt on your website with order number FN4431408118. However, it’s been since I made the purchase, and I have been missing that product in the package that I received on 15th july.
I have already checked the tracking information, but there have been no updates beyond the initial confirmation. As a result, I am growing increasingly concerned about the status of my order and whether it has encountered any complications during transit.
Considering the extended delay in delivery, I would like to request a full refund of the purchase amount to be credited back to my account as soon as possible. I understand that unforeseen circumstances can arise, but I believe it is reasonable to expect timely updates and resolution in such cases.
Please find the order details below for your reference:
– Order Number: FN4431408118
– Product Name: Checked crop shirt
– Order Date: 9th july
– Delivery Address: AHMEDABAD, GUJARAT-380004
I have been a loyal customer of your company for quite some time, and I have always appreciated the quality of your products and the excellent customer service. However, the non-delivery of this order has left me disappointed.
I kindly request your prompt attention to this matter and a confirmation of the refund process. If there are any additional details or steps required from my end to facilitate the refund, please let me know, and I will gladly provide them.
I hope we can resolve this matter amicably and that I can continue to trust your company for future purchases.
Looking forward to your timely response and resolution.
Thank you for your understanding.
Sincerely,
Malay shah
Image Uploaded by Malay Shah: