Item cancelled without information and now price is raised

Name of Complainant Anusuya Datta
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Anusuya Datta:

I had order a mattress during the sale period and Amazon and it was supposed to be delivered today (14-Nov-2021).
The order was cancelled today without any prior information to me. Since the sale period is over the price of the product on Amazon and other vendors have been hiked. I had ordered the product during a lightening deal and received a discount of 1664 for it, as well as 712 in bank discounts.
I would like to be compensated for the difference in price as the price of the product has been hiked and this was done without my consent and now I have to face the mental harassment for replacing this at a higher cost.

I had consulted with customer service on this and had not been offered any satisfactory resolution.

Anusuya Datta
Order # 171-6384534-3786715

Image Uploaded by Anusuya Datta:

Item cancelled without information and now price is raised

Leave a Reply

Your email address will not be published. Required fields are marked *