It was failed transaction but amount was debited from paytm savings account

Name of Complainant Abdul Ali
Date of ComplaintNovember 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abdul Ali:

I wanted to withdraw the amount of 10000 by paytm debit card on 08/11/2019. It was a failed transaction, but the amount was debited from my paytm savings account. Reference number of the transaction is 931207646407.

I complained to the customer service several times. But no satisfactory answer is yet available to me.

My complaint was filed with the paytm payment bank service on 8/11/19 under Complaint number 14556798

Image Uploaded by Abdul Ali:

It was failed transaction but amount was debited from paytm savings account

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