Issues with Hathway Internet

Name of Complainant Balaji Cuppala
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balaji Cuppala:

Hi,

Myself Balaji Cuppala with hathway account  number 1105766008. I been facing problems with HATHWAY internet. As soon as i login to my lappy i get a message as ” Your network bandwith is unstable” and i would not be able to browse. I been raising complaints from almost 3 months, but no body responds back or give solution to my issue. Suddenly i get a sms saying my complaint has been closed. No one contacts me to verify whether problem has been resolved. I been facing this problem since May 2020. One technician said there is problem with modem,  but later no body came to repair or replace. I been a loyal customer with hathway from almost 6 years. This is not the kind of service or treatment a customer deserves. This is very pathetic and unethical practise. I would have disconnected long back but i have paid for an year, they are taking advantage of this. I have attached the screenshot of complaints raised by me with out getting any solution. Please dont even think about hathway connection worst of worst service.
Balaji Cuppa

Image Uploaded by Balaji Cuppala:

Issues with Hathway Internet

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