Issues regarding shopping

Name of Complainant Sangita Mondal
Date of ComplaintNovember 8, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Sangita Mondal:

I have placed an order from Paytm application on 5th November 2018 for a mobile back cover. But soon I cancelled the order as I found out a better deal. 123 rupees was there in my paytm wallet which was deducted. And its been 5 days now still no notification of cancellation has come up and my paytm wallet money also was not refunded while in other portals this process of cancellation happend with in a blink. Its still showing after several days that cancellation process initiated/requested.
This is my first time when I thought of shopping from paytm without taking the other foul reviews on paytm and this is where I landed. This app is so messy and so bad that I will not think about shopping from here anymore..
I thought that it will be delivered but I am not getting any kind of notification or update from paytm. Please resolve the issue. Either cancel the order or deliver it. Do something. This is utterly disgusting. I am attaching the screenshots. Please take a step.
Either deliver it or cancel it.

Image Uploaded by Sangita Mondal:

Issues regarding shopping

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