| Name of Complainant | |
| Date of Complaint | July 25, 2020 |
| Name(s) of companies complained against | |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered for Airpods combo – combo pack of sony ear bud with samsung level bluetooth ear beat on 21st July 2020. I received the order confirmation from Music era and the order no is Order #DEALZ37501. I booked as cash on delivery. Today (25.7.20) I received a courier shipped by Gadget 24 By 7/E-widget store. I was forced to pay before checking the product. After paying I opened the envelope. The product which they gave is Extra bass stereo head phone ( A chinese product) . Apart from this there is no specification about the product and no proper bill. When I was enquiring the delivery person, he said, he has no idea, as per return/refund policy the customer has to do. I thought of contacting through phone or e mail. No proper way to contact through phone or mail.
Even in the shipment cover it is mentioned as Airpods combo,
The contact no. they have given a 11 digit no. 73377410924.
Let me know the way to return the product and get the product which I have ordered.
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