Name of Complainant	Nirmala
Date of Complaint	May 2, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hello Sir/Mam,

I am using Airtel Connection for Internet for more than 3 years now. This is an extra connection as I do not use it frequently. Now that I need it,  I am trying to use the dongle and seems like the Internet does not work and I have been paying ever since with no usage. The dongle instrument seems to be corrupted and there is no way of getting connected to Airtel customer care as the IVR is not a user friendly way to get to talk to someone on the phone.

If by some way some one can help fix this… please do. If not please consider this as my letter to disconnect the Internet connection effective immediately – 27^th April 2020.

Account number: 73495 33853

Relationship number: 1350480290

My Contact number is: 97422 32002

Regards!
Nirmala

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