Issue with Channels Subscription from Tata Sky

Name of Complainant Vijay Kumar Ganji
Date of ComplaintMarch 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijay Kumar Ganji:

Tata Sky changing the Packs whenever they want. This is the 3rd time they have changed the packs for my connection.
In am not getting the channels which I used to see before
I was not able to reach the Tata Sky customer care, support number busy all the time.

Now also I am online with Taka Sky Support from 15 minutes., but couldn’t talk to Support Person. I am doing this everyday.

This is completely unethical, without informing me how can they change the my pack. I went to website and checked my Pack, it doesn’t have any information about my pack/channel details that tata sky moved.( Please see screenshot)

Image Uploaded by Vijay Kumar Ganji:

Issue with Channels Subscription from Tata Sky

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