Issue regarding the deposit amount

Name of Complainant Nirnay Jain
Date of ComplaintMarch 28, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Nirnay Jain:

Hi Team,

I have initiated a transaction of Rs 50,000 on 18th Feb through IMPS. The amount got debited from my account but it was unsuccessful at the merachants end. I contacted parimatch team via Telegram app and they told to wait for 14 working days and I will receive the amount back in my account. Till date, I haven’t received the amount. I have cross checked with the bank and they clearly told me that the amount has been successfully credited to merchant. Post which I replied to Parimatch team and everytime they say their team is working on it and they just copy paste the blurb – “Sir, , We can understand your frustration with the situation and we are really apologize for that kindly have some patience they are working on it.”

Attaching all the screenshot for the reference.

Image Uploaded by Nirnay Jain:

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