| Name of Complainant | |
| Date of Complaint | July 25, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hi,
I have lost my Airtel SIM with number 8142531029. I have sent a request to airtel(121@airtel.com) on May 30th for issue of duplicate SIM to the person I have authorized as I am outside India. I have attached all the required documents and information as shown below on the same day.
I have contacted airtel team in twitter as well, but there is no progress and no proper response from airtel team on my request till now. Its been almost 2 months. Airtel is not even sharing the exact status of my request on why it is delaying so much.
As a customer, the impact of not having the SIM is huge, as lot of my transactions and activities are linked to my airtel number. I have tried my best to follow up with airtel on 121@airtel.com and airtel twitter, but there is no use.
Through this forum i request faster resolution of my request raised to airtel as it is already been 2 months.
Authorization letter in desired format (PFA):
Self-attested photocopies of SIM subscriber’s Proof of Identity and Proof of Address (Aadhaar / Voter ID/ Driving License):
Copy of valid VISA and Passport(both side):
Damaged/Faulty SIM Photo in case of SIM is damaged/faulty:
Proof of Identity of authorized person (Aadhaar (both side)/ Voter ID/ Driving License):
Contact number to make video call:
Feasible time to reach you on daily basis (IST):
Contact number of Authorized person:
Nearest Airtel own retail store details along with pincode:
Image Uploaded by Anil Prakash: