Name of Complainant	Mamatha
Date of Complaint	April 16, 2020
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I have a post paid connection plan of 499 so bill will come around 588 inclusive of tax but this month got a bill for 1589 & when I see the details it says Amazon prime renewal charge which I never requested still they added in my bill. I tried to reach customer care due to covid 19 no staff are working & not connected to any staff. Even to I made payment for my plan rs 589 but after the date getting a mssg that if I dont pay rest amount in 1 day my service will disconnected when I not request for other service why should I pay for it. Very bad & pathetic service. Will definitely raise this issue in social media how can they do like this. I need a solution for this issue at the earliest.

Image Uploaded by Mamatha: