Irresponsible and unreasonable response from Flipkart

Name of Complainant Ravi Kadel
Date of ComplaintAugust 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ravi Kadel:

Customer centric approach missing. Arrogance and irresponsible team flipkart-

1 Exceptionally huge Delay in delivery
2 out of 2 items ordered , 1 been cancelled by seller after long delay
3 in second order , wrong fit size been delivered from order( Sent US size instead order size in UK)
4 I had to initiate return. Again wrong delay in pick up and refund
5 Again order same shoe with clearly selecting UK size .
6 Again long delay in delivery
7 Utmost shock that same mistake repeated. AGAIN US SIZE DELIVER INSTEAD UK
8 Return been initiated within stipulated time but same got rejected.
9 explained issue to company and requested initiated for refund twice , but again request was rejected .

Instead tendering apology and taking corrective measures , flipkart is arrogant to shamelessly reject a very valid request !!

Ravi

Image Uploaded by Ravi Kadel:

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