IRCTCC food order not delivered

Name of Complainant Santosh Tiwari
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh Tiwari:

Food order has been done from IRCTCC app for PNR no 1116542650 . 25th Aug Delhi station food has to be deliver but its not delivered . MOBILE NO. I GOT CALL FOR FOOD DELIVERY +918447925912, i tried to raise complain online by toll free no.08101035474 but he cut the call and call back by another no. +919098455015 but did not register the complain . I told him there will be a routine to handle such issue by registering complain and track he said you will get refund but there is no such routine. Help raise the complain again fraud / mishandling happening with customer who ordering food by using Irctcc app.

Food was not delivered yesterday but email got that food delivered .

Image Uploaded by Santosh Tiwari:

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