| Name of Complainant | |
| Date of Complaint | November 23, 2018 |
| Name(s) of companies complained against | kotak mahindra bank and irctc |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Subject: IRCTC Refund mail
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number 8311815174 /IRCTC Transaction ID 100001513673908, an amount of Rs. 8310.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:06-Nov-2018
Refund processing date:09-Nov-2018
Refund amount:8310.0
Refund reference no:74506218313000005093780
Payment Option used : Bharat QR(powered by Atom)
Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days
You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.
For any further assistance please feel free to contact us at our Customer Care No.: 0755-3934141, 0755-6610661, Customer Care email: care@irctc.co.in.
******This is an Auto generated mail. Please do not reply.******
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Warm Regards,
Customer Care
IRCTC Ltd.
Dear Customer,
We wish to inform you that, with reference to refund against PNR Number 8612133550 /IRCTC Transaction ID 100001527123763, an amount of Rs. 1995.0 has been processed as per below details:
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking:13-Nov-2018
Refund processing date:20-Nov-2018
Refund amount:1995.0
Refund reference no:70019299
Payment Option used : PayU Money M
Normally the banks take time to process refund in
(I) For Net- banking/Wallets/Cash Cards transaction: 3-4 business days,
(II) For Credit Card/Debit Card transaction: 6-7 business days
You can also view status through “Ticket Refund History” under my Transaction tab in your IRCTC profile after login at www.irctc.co.in.
For any further assistance please feel free to contact us at our Customer Care No.: 0755-3934141, 0755-6610661, Customer Care email: care@irctc.co.in.
******This is an Auto generated mail. Please do not reply.******
—-
Warm Regards,
Customer Care
IRCTC Ltd.
