| Name of Complainant | |
| Date of Complaint | December 5, 2023 |
| Name(s) of companies complained against | AT&T and Verizon |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My name is Amy Trotter and my phone has had some type of tracking and monitoring software on it for around 3 years now that I know of maybe longer. I have two minor children that reside with me, so this is of great concern to me.my carrier at the moment is AT&T. Previously I was a customer of Verizon, I have changed my number, my phone, and my carrier to no avail, I have reported this to both carriers and nothing has been done. when I look things up on any browser i get limited results. My cell has an echo when I use it ,clicking noises, my bluetooth turns itself on, connects to different devices that I’m not aware of my passwords have been exported, nearby share turns on, my settings change, and there are downloads taking place that i did not do or authorize. Please help me ,Im desperate. Im scared all of the time for my children and myself. Ive even had to see a doctor because of anxiety related to this issue. these are just the things i can think of there are many, many more. I beleive this is done remotely.
Image Uploaded by Amy Trotter: