Invalid loan reflecting in my Cibil Report

Name of Complainant Balam Durga Prasad
Date of ComplaintMay 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Balam Durga Prasad:

There is a Transactree Short term personal loan (Loan number: 4618310U) reflecting in my Cibil report.
That is due to Fraudulent transaction in the mobikwik application (Transactree is lending partner for Mobikwik). I have not taken this loan. Rather, fraudsters took money from mobikwik after unauthorised login. I have reported 8 months back to Mobikwik and Cyber Police but still it is present in my cibil report causing my cibil points down.

I need help to remove this from cibil report as damaging my Cibil history.

I have already raised a complaint in the RBI ombudsman regarding this with complaint number N202324009032676 and Cyber police acknowledgement number 33708230029726.

Image Uploaded by Balam Durga Prasad:

Invalid loan reflecting in my Cibil Report

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