Internet speed issues for download – 100kbps download speed for 200Mbps plan

Name of Complainant Sachin Sonawane
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sachin Sonawane:

I have been facing internet speed issues from the day I have started connection on 05th September.

Despite being 200mbps plan, I hardly get 50-60 Mbps speed. Sometimes even lower. And to worst to that, download speed I get is 100kbps which is not at all accepted for 200Mbps plan. This speed is without use of VPN.
Over the time I have raised several below service requests but issue has not been resolved.
122241676
121997150
121730994
Attached are some speed test grabs.
Your technicians are not helpful as well as knowledgeable. They do not understand issues.

Image Uploaded by Sachin Sonawane:

Internet speed issues for download – 100kbps download speed for 200Mbps plan

Leave a Reply

Your email address will not be published. Required fields are marked *