Internet speed and frequent disconnection.

Name of Complainant Barkat Ahmad
Date of ComplaintApril 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Barkat Ahmad:

I got a new broadband connection installed a few days back, I opted for 1499 plan and was promised that I will be getting 100 Mbps speed, however the maximum speed I get is between 2 and 3 Mbps, upon contacting the technicians and higher authorities, I was told that 2 Mbps is maximum they can provide. I want my money back which is one months rent+installation charges+GST and reimbursement for wasting 2 weeks of my time.

Image Uploaded by Barkat Ahmad:

Internet speed and frequent disconnection.

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