| Name of Complainant | |
| Date of Complaint | December 8, 2025 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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Internet slowness issue with my Airtel AirFiber connection, which has remained unresolved even after multiple escalations.
Service Provider: Bharti Airtel
Service Type: Airtel AirFiber
Service Request Number: 11020568587
Initial Complaint Registered on: 18-11-2025
Airtel’s Promised Resolution Date: 21-11-2025
Current Status: No resolution provided even after more than a week.
Despite continuous follow-ups, there has been no progress, and the internet speed remains extremely slow and unusable. The negligence shown by Airtel support teams has caused major inconvenience and service disruption.
I have already escalated the issue to:
Airtel Nodal Officer
Airtel Appellate Authority
However, I have not received any response from either office, which is a clear violation of the telecom grievance redressal timelines mandated by TRAI.
I am paying for the service every month, but due to slow and unstable internet, I am unable to use the service at all. This has affected my daily work and caused unnecessary frustration and financial loss.
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