Name of Complainant	Sandip Sapkale
Date of Complaint	November 18, 2023
Name(s) of companies complained against	Jio Air Fiber
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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1. Internet service not working since 10th November 6PM
2. Service request SR00001SFIAO raised on 11th November 10:20 AM
3. Multiple called done to customer care but only answer that engineer will visit to resolve the issue
4. Engineer appointment scheduled but it was cancelled at next minute.
5. Its now a week internet service not resumed & no one taking ownership to resolve or informing about the actual issue.
6. Customer care is informing that there is no compensation policy present for the loss days of service.

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