Name of Complainant	Areeb Sarvat
Date of Complaint	September 13, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi,

I want to complaint against Airtel internet service on prepaid sim. From last, 3-4 months, I am facing internet connectivity issues where I am not able to use it because internet doesn’t work at all.

I have tried to contact Airtel customer care but because of COVID-19 pandemic, it is simply impossible to get them on call. However, one they called me and I registered a complaint. This happened at least 2 months back and no action was taken.

I am recharging with 84 days plan with 2 GB data per day but I am not able use 100 mb of that data just because it does not work.

I am complaining to take some action against their promise of service and what they are providing.

Very bad experience. 3-4 months of bad service is very questionable and that’s why I am raising complaint so that Airtel can provide answer to it.

Thanks & Regards,

Areeb Sarvat

Airtel Prepaid User

Gorakhpur (SIM belongs to NCR region)

Image Uploaded by Areeb Sarvat: