Internet not working and Jio closes ticket automatically without providing any solution

Name of Complainant Manoj Kumar Singh
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoj Kumar Singh:

I have a jio fiber connection on my name which is not working from the 2nd of Aug’24. I raised a ticket for fixing the issue but the ticket was automatically closed after some time saying that the issue is resolved whereas the issue is already there and no solution is provided. I kept trying customer care and putting mails to the dedicated email ID but not response received from any one. Total six tickets was raised by me one by one but all of them were closed saying service is done but still the issue is there and no service is provided. No one is responding and all my efforts are going in vain.

Image Uploaded by Manoj Kumar Singh:

Internet not working and Jio closes ticket automatically without providing any solution

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