Internet Not Working

Name of Complainant Udit Saraswat
Date of ComplaintApril 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Udit Saraswat:

Dear Team,

I am writing this after sharing the same issue many times over mail. But I have not received any response.

I had 1Gb/day plan running from last year. Now on April 1, I had made another recharge offering another 1Gb/day, making it a total of 2Gb/day.

Now from last 4 days, my internet stops working after 1Gb is consumed. I made another yesterday offering 2Gb/day but that doesn’t work and the app shows it under the ‘Upcoming Plans’ option. I guess, since there is already 2 plans running, this plan will start working once the 1st April’s recharge gets over on 28th April.

I am facing a lot of problem as I have to work from home and I need 2Gb/day of internet to do that. Please help asap.

 

Image Uploaded by Udit Saraswat:

Internet Not Working

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