Internet issues

Name of Complainant Smruti Ranjan Nayak
Date of ComplaintMarch 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Smruti Ranjan Nayak:

Hi Sir/Madam,

 

Hope you are safe and doing well!

 

This is regarding my complaint regarding the internet issues that I am facing since I have used this airtel network. There is a complain since 19th October,2019 and it’s still open. I have got no resolution on this since then. Everytime I called the customer care, they gave me false resolution that they have escalated this to the correct team but thys didn’t. On 16th March’20, I called the customer care again and a guy told me that there was no complaint registered. However he raised a service request and shared the SR number : 31-2582399389838. He told this would be resolved within 3 days and I would also receive a call from the team but there’s no call till now. I still face the same problem.

 

I request you to please take severe action on this. I am paying almost Rs.600 /- every month and this is what the kind of service I get after so many complaints.

Image Uploaded by Smruti Ranjan Nayak:

Internet issues

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