| Name of Complainant | |
| Date of Complaint | December 23, 2022 |
| Name(s) of companies complained against | GTPL BROADBAND PVT LTD |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Complaint: I have not got refund and not got service.
I am requesting for refund since 1 week , raised complaint on 15 Dec 2022, 18 Dec 2022,
Amount Rs 6363 paid on 15/12/2022 for GTPL brodband plan: UL_H22_80MBPS – 12 MONTHS
CAF No. 202212154139809
Receipt No. 20221215111212800110168520305540104
UPI Transaction ID: 234907850327
Refund my money Immediately.
Regards
Hitesh Poshia
9538850630
hiteshposhia@gmail.com
———- Forwarded message ———
From: Hitesh Poshia
Date: Tue, 20 Dec 2022 at 14:32
Subject: No service No refund.
To: , Your Support
Hello GTPL Team,
I had raised first complain with GTPL on 15 Dec 2022, second complain on 18 Dec 2022, Till no executive has tried to reach me about this issue. I am not getting refund for payment of Rs 6363 receipt of which is attached.
I am continuously calling service center but not getting proper answer about refund.
Kindly Refund Amount Rs: 6363 Immediately.
or else I will move to consumer court and will demand refund and compensation for mental harassment cause by GTPL.
Regards
Hitesh Poshia
9538850630
Hitesh Poshia
Sun, 18 Dec, 17:25 (2 days ago)
to no-reply, Your
Hello GTPL Team
I was using GTPL broadband , and my plan was expired on 11 Dec 2022,
I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number – 9558588032),who gave lots of false commitment.
Another executive(9104673591), who also misbehaved in call, and collected Router by trespassing my home without my permission.
UL_H22_80MBPS – 12 MONTHS
Date: 15/12/2022
Amount Paid: 6363.00
Receipt Number : 20221215111212800110168520305540104
Payment Mode:
UPI transaction ID: 234907850327
My GTPL UserID : hpc803_sb
customer number : BB0006734759
I did not get connection till now after payment.
Request to Refund amount Rs 6363 As soon as possible.
Regards
Hitesh Poshia
9538850630
On Sun, 18 Dec 2022 at 17:25, Hitesh Poshia wrote:
Hello GTPL Team
I was using GTPL broadband , and my plan was expired on 11 Dec 2022,
I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number – 9558588032),who gave lots of false commitment.
Another executive(9104673591), who also misbehaved in call, and collected Router by trespassing my home without my permission.
UL_H22_80MBPS – 12 MONTHS
Date: 15/12/2022
Amount Paid: 6363.00
Receipt Number : 20221215111212800110168520305540104
Payment Mode:
UPI transaction ID: 234907850327
My GTPL UserID : hpc803_sb
customer number : BB0006734759
I did not get connection till now after payment.
Request to Refund amount Rs 6363 As soon as possible.
Regards
Hitesh Poshia
9538850630
On Sun, 18 Dec 2022 at 16:53, Hitesh Poshia wrote:
Hello GTPL Team
I was using GTPL broadband , and my plan was expired on 11 Dec 2022,
I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number – 9558588032)
UL_H22_80MBPS – 12 MONTHS
Date: 15/12/2022
Amount Paid: 6363.00
Receipt Number : 20221215111212800110168520305540104
Payment Mode:
UPI transaction ID: 234907850327
I did not get connection till now after payment.
Request to Refund amount Rs 6363 As soon as possible.
Regards
Hitesh Poshia
9538850630
Email: hiteshposhia@gmail.com
