International Roaming Charges

Name of Complainant Kumar
Date of ComplaintMay 6, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kumar:

I have a postpaid Airtel mobile connection. I had traveled to Malaysia via Sri Lanka for 5 days and without my request/consent, international roaming was enabled. They have charged me more than INR 4000 which is unacceptable. I had used wi fi connection that was available in the hotel I was staying and did not use the network. My complaint at Airtel was ignored and they are insisting me to pay the full amount. I am not wiling to pay the international roaming charges and can pay the regular plan amount. Pl help. The mobile no is 9900908364 and I am based out of Bangalore, Karnataka.

Image Uploaded by Kumar:

International Roaming Charges

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