| Name of Complainant | |
| Date of Complaint | February 10, 2023 |
| Name(s) of companies complained against | Poco |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have bought poco x3 on 2020 and working perfectly fine. The company rolled out MIUI 13 update for the model later in the year 2022 and i installed the update.. After around 2 months of the update, the phones front and wide angle camera became dead and gets freezed on opening. After few days the Speaker grill including mic became dead.
I have visited the service center where the officials said that the motherboard needs to be changed which costs around 12k. And the problem arose because of the update rolled out by the company.
